How to Delete Your Account
Send an Email Request
Email us at [email protected] with the subject line:
Account Deletion Request - [Your Email Address]Use Your Registered Email
Send the email from the same email address you used to register your account. This helps us verify your identity and ensure we're deleting the correct account.
Wait for Confirmation
We'll process your request within 7 business days and send you a confirmation email once your account has been deleted.
What Data Will Be Deleted
Data We Delete
- Your account profile and personal information
- All meditation and hypnosis session data
- Your preferences and settings
- Session history and progress tracking
- Any uploaded content or customizations
- Subscription and payment information
- Support tickets and communication history
Data We May Retain
- Anonymized usage statistics (no personal identifiers)
- Legal compliance records (if required by law)
- Backup data for up to 30 days (then permanently deleted)
Important Information
Processing Time
Account deletion requests are processed within 7 business days. You'll receive a confirmation email once completed.
Irreversible Action
Account deletion is permanent and cannot be undone. All your data will be permanently removed from our systems.
App Access
Once deleted, you won't be able to access the InTheMoment app or any of your previous data.
Subscription
If you have an active subscription, it will be cancelled immediately upon account deletion. No refunds will be provided.